Refund & Return Policy
We want you to be satisfied with your purchase. If there is an issue with your order, please contact us within 15 days of delivery.
Returns
Eligible items may be returned within 15 days of delivery. Items must be unused, unworn, and in their original condition.
Please contact us before sending any item back. Returns sent without prior approval may not be accepted.
Custom & Personalized Items
Custom, personalized, or made-to-order items are generally not eligible for return or exchange unless:
- The item is defective or damaged
- The printing or embroidery is incorrect
- You received the wrong item
If we made an error with your order, please contact us and we will work with you to resolve it.
Return Shipping
For standard eligible returns, the customer is responsible for return shipping costs.
If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping cost.
Refunds
Once your returned item is received and inspected, approved refunds will be issued to the original payment method.
Original shipping charges are generally non-refundable unless the return is caused by an error on our part.
Order Cancellations
Because many of our products are made or prepared specifically for each order, cancellations may not be possible once processing or production has started.
Please contact us as soon as possible if you need to cancel an order.
Contact Us
If you have questions about a return, refund, or order issue, please contact our customer service team before returning any item.